Managing shift swapping for volunteers + how to develop a policy

Most nonprofits rely on the dedication of volunteers to deliver their services, but even the most reliable and dedicated volunteers will occasionally have unexpected events that make them unable to attend. They may fall sick, have paid work conflicts, or just want to take a well-deserved vacation. In this case, you’ll need to find someone to fill their spot. This is where shift swapping comes in. We know managing a roster and swapping shifts can be frustrating and time-consuming for managers.