The 12-Month Window: Preparing Your Volunteer Program for 2027
Changes to SNAP mean you're 12 months away for the busiest year your program has ever seen.
Join Houston Food Bank and RKD Group to learn how to get prepared - your community is counting on it.
The 12-Month Window: Preparing Your Volunteer Program for 2027
Lessons from Houston Food Bank on modernizing their program and building capacity before demand hits
Key topics covered:
What's changing in 2027
What it means for volunteer demand, roles, and staff capacity
How Houston Food Bank modernized their volunteer program
The changes they made, what it took, what they'd do sooner, and how they built capacity without adding headcount
How to turn volunteers into long-term supporters
Why your volunteers are one of your strongest donor and advocate pipelines, and what to put in place now
A practical 12-month roadmap
Making the case for investment this fall to running proven systems by next October
Q&A
A chance to ask questions through an open discussion
In partnership with:
Who should attend
Volunteer managers, directors of volunteer services, operations leaders, and executive directors at food banks and nonprofits running large or fast-growing volunteer programs, especially anyone heading into budget planning for 2027.
Speakers
Andrea Richardson, Director of Volunteer Services, Houston Food Bank
Results-driven non-profit leader with extensive experience directing large-scale volunteer programs, special events, and community engagement across the Greater Houston area. Currently serving as the Director of Volunteer Services at the Houston Food Bank, leveraging a strong background in volunteer management, operational strategy, and donor relations to drive community impact and support local hunger-relief initiatives.
Martin O’Neill, Head of Marketing, North America, Rosterfy (Host)
Martin leads Rosterfy’s North American marketing strategy, helping non-profits and community organizations leverage technology to engage, retain, and scale volunteer workforces. He specializes in connecting volunteer leaders with the tools and insights needed to streamline operations and maximize community impact.
What's Changing for Nonprofits in North America
Demand is rising as funding tightens. In the Center for Effective Philanthropy’s 2025 survey, 65% of nonprofit leaders reported increased demand and 69% experienced funding cuts.
The safety net is shifting. The Center on Budget and Policy Priorities estimates SNAP participation fell by more than 4.5 million people between July 2025 and April 2026. From October 2027, states with high error rates will face new financial penalties, so more households are likely to turn to community organizations.
The volunteer base is changing. Long-time volunteers are aging out, and younger people prefer one-time, event-based opportunities. In Canada, 44% of people volunteered in 2022, down from 53% a decade earlier.
What this means for you. These pressures won’t ease on their own, and responding takes time. Organizations that modernize their systems and plan for 2027 now will be ready when demand peaks.
About Houston Food Bank
Founded in 1982, the Houston Food Bank is the nation’s largest food bank in distribution, serving an 18-county network across Southeast Texas. Driven by its mission of “Food for better lives,” the organization provides access to more than 140 million meals annually alongside wraparound services—including nutrition education, job training, and disaster relief—to address the root causes of food insecurity.
About RKD Group
RKD Group is a leading fundraising and marketing agency dedicated exclusively to the non-profit sector. Combining data-driven strategy, technology, and creative storytelling, RKD helps non-profits build meaningful donor relationships, accelerate net revenue, and maximize their mission’s impact.
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