Rosterfy and Better Impact are both volunteer management platforms, but they serve different scales of operation.
Rosterfy is built for enterprise organisations managing 500+ volunteers across multiple programs, locations, or compliance-heavy environments - including nonprofits, sport federations, major events, and government bodies.
Better Impact is better suited to small and mid-sized nonprofits and community groups with simpler, single-program volunteer needs.
Used by more than 5 million volunteers and staff worldwide, Rosterfy enables organizations with volunteers at their core to scale with confidence and amplify their impact.
An honest look at how the platforms compare across the areas that matter most to growing volunteer programmes.
Manual spreadsheets and endless admin.
No single source of truth with multiple disconnected systems.
Out dated user experience and design.
Volunteers failing to complete their onboarding - not engaging or straightforward.
Limited visibility of your volunteers contributions.
Recruitment - Customisable application forms
Scheduling - Matching tool helps align new volunteers' skills, interests, and availability with available roles
Communications - Email and SMS sends available in-platform
Attendance Tracking - Volunteers can record their hours via desktop or app
Reporting - Track volunteer hours
Volunteer App - Allows volunteers to manage their profile, availability, shifts and hours
Automations - Simple email-based triggers
Hosted Training - Requires additional software to complement their offering (i.e online training & LMS)
Reward & Recognition - Supports thank you messages and e-badges, but does not offer a comprehensive, built-in rewards and recognition program for volunteer engagement and retention.
Integrations - Integrates well within its own product suite but offers limited integrations beyond this
Local Data Hosting - No regional data hosting (data hosted in Canada)
Onboarding - Manual application review process
Multi-Location - Location segmentation is challenging
API Access - Limited settings that creates challenges for custom builds
Group Management - Limited functionality that usually requires manual intervention
Recruitment - Engaging branded volunteer portals and public opportunity pages
Scheduling - Advanced scheduling features including waitlists and emergencies + inventory and uniform management
Communications - Automated email, SMS and push notifications while enabling real-time, two-way communication with volunteers through in-platform chat.
Attendance Tracking - Geo fencing, QR codes and kiosk mode available onsite
Reporting - Create impact reports and export data on performance, demographics and diversity
VolunteerApp - A dedicated branded mobile app with white labelled options
Automations - Comprehensive AI and automations available across the entire platform
Hosted Training - Built-in Learning Management Systems (LMS) with the ability to add SCORM files + integrations
Reward & Recognititon - Built in custom branded reward and recognition platform
Integrations - Over 50+ integrations with leading CRMs, background check providers and much more
Local Data Hosting - Local data hosting available in USA, Canada, United Kingdom, Europe and Australia
Onboarding - Build and automate custom volunteer journeys for each role
Multi-Location - Helps you easily manage volunteers across many locations
API Access - Open API - built for developers to create custom connections
Security & Compliance - SSO, SOC2 and ISO2700:01 complaint
Branding - Outstanding marketing and branding solutions
Volunteer Experience - Engaging volunteer portals and straightforward
Automations are typically limited to specific actions, such as sending a welcome email after registration, rather than comprehensive end-to-end workflows that automate the entire volunteer journey.
Built for enterprise organisations, Rosterfy combines powerful automations and intelligent AI to streamline the entire volunteer lifecycle. From recruitment and onboarding to scheduling, communications, compliance and reporting, Rosterfy reduces manual administration while delivering a smoother, more engaging volunteer experience.
New to Rosterfy: Rosterfy’s new AI-powered volunteer management assistant, Pip, is now available to help streamline events and shift management.
Better Impact supports organisations with multiple locations, however organisations requiring granular permissions, separate branding and tailored access across regions, departments or clubs may find the platform less suited to more complex organisational structures.
Built for complex, federated organisations. Whether you’re managing volunteers across states, regions, departments, events or clubs, Rosterfy enables a single source of truth with granular, multi-entity access controls. Administrators can manage their own programs while maintaining central oversight, providing the scalable structure that organisations like Golf Australia rely on to support a national volunteer network.
Offers basic compliance tracking, suitable for smaller organisations with simpler regulatory obligations.
Rosterfy automates the collection of credentials based on specific volunteer roles while providing ongoing compliance management beyond initial screening. With automated expiry notifications, volunteers are prompted to renew credentials before they expire, with the ability to restrict access until requirements are updated, ensuring your workforce remains compliant at all times.
Over the past three years, Foodbank Victoria’s volunteer workforce has grown from around 80 to more than 550 volunteers across five locations.
As its volunteer program expanded, the organisation recognised the need for a more scalable, future-ready volunteer management platform. Following an extensive review process, Foodbank Victoria selected Rosterfy to support the next phase of its volunteer program.
“The scale and complexity of our volunteer program has grown significantly in recent years, and we wanted to ensure we had the right technology in place to support our next phase of growth. Rosterfy gives us the flexibility to adapt as our needs evolve, while helping us create more personalised experiences for our volunteers and streamline administration for our team.”
Renee Belsey, Volunteer Manager, Foodbank Victoria
Comprehensive reporting and complete visibility. Rosterfy provides a real-time view of your entire volunteer program through live dashboards, powerful reporting all controlled by granular, role-based permissions. Track volunteer recruitment, onboarding, compliance, attendance, contributions and community impact from a single source of truth, while ensuring the right people have access to the right data.
Rosterfy is designed with volunteers at the centre of every interaction. From branded volunteer portals and a fully featured mobile app to personalised onboarding, self-service scheduling and real-time communications, every touchpoint is intuitive, engaging and built to encourage long-term volunteer participation.
From background checking tools to fundraising launchpads, social sharing channels and accessibility extensions, Rosterfy allows you to seamlessly integrate with the tools that you love.
Streamline onboarding without losing the personal touch. With Rosterfy’s automated tools, you can deliver consistent, engaging onboarding that’s personalised to every volunteer’s journey.
Equip your volunteers for success with flexible, user-friendly online training that’s consistent, engaging, and fits seamlessly into their schedule.
Spend less time buried in spreadsheets and manual processes, and more time driving real change. With Rosterfy the scheduling of volunteers is automated, streamlined, and stress-free - so you can focus on what matters most: engaging your volunteers and maximising impact.
Make volunteer recognition effortless. Whether it’s e-badges, certificates, merchandise, ticket discounts or gift vouchers, Rosterfy helps you create a rewarding experience that keeps volunteers engaged.
Gain clear insights into volunteer activity, engagement, and impact. Rosterfy’s reporting tools help you make informed decisions, recognise contributions, and optimise every opportunity to create meaningful experiences.
Choose Better Impact if you run a single-program nonprofit or community organisation with a smaller, less complex volunteer base. Better Impact suits organisations that need straightforward scheduling, tracking, and reporting without multi-entity permissioning or large-scale event infrastructure.
Rosterfy is built for organisations looking to scale their volunteer programs with powerful automations, AI-driven tools and end-to-end volunteer management capabilities that reduce administration, strengthen compliance and deliver better volunteer experiences.
Rosterfy is generally positioned at a higher price point than Better Impact, reflecting its enterprise feature set – multi-entity permissioning, compliance automation, and large-scale event tools. Organisations with simpler volunteer programs may find Better Impact more cost-effective for their needs.
Better Impact is designed primarily for single-organisation structures. National sport federations needing visibility and permissioning across national, state, and club levels typically require a platform built for multi-entity management, which is a core Rosterfy capability.
Rosterfy is purpose-built for major event volunteer management, with day-of-event tools including QR check-in, kiosk mode, and mobile app support deployed SXSW, Golf Australia and Formula E. Better Impact is not designed for this scale of event deployment.
Better Impact offers basic compliance tracking suitable for smaller organisations. Rosterfy provides more extensive compliance automation, including Working With Children Check and safeguarding audit trails, built for regulated sectors such as sport and government.
Rosterfy holds SOC 2 and ISO 27001 certifications, meeting the security and data governance requirements of enterprise and government organisations. It offers local data hosting options across Australia, the United States, Canada, the United Kingdom, and Europe — a critical requirement for organisations subject to data residency regulations including GDPR, Australian Privacy Act requirements, and government data sovereignty policies. Rosterfy also supports Single Sign-On (SSO) and role-based access controls, providing the security architecture that enterprise procurement and IT teams require. For organisations in healthcare, government, education, and other regulated sectors, Rosterfy’s security infrastructure eliminates common procurement blockers.
Yes. Organisations that have outgrown Better Impact’s single-program structure commonly migrate to Rosterfy when they need multi-entity permissioning, larger event capacity, or more advanced compliance tracking. Migration support is available as part of onboarding.
Take a look at how World Scouting replaced fragmented systems and manual processes with a centralised solution, streamlining coordination, boosting efficiency, and improving the volunteer experience across the board.
See why Golf Australia and the PGA of Australia selected Rosterfy to centralise and streamline volunteer management across national tournaments, improving efficiency, compliance, and the volunteer experience.
The TCS Sydney Marathon presented by ASICS partnered with Rosterfy to manage and engage thousands of event volunteers efficiently, ensuring a seamless, large-scale event delivery across multiple events.
Rosterfy has been tremendous for services. I’ve found it incredibly easy, and it has made my life a lot easier. It’s helped by reducing the amount of time to onboard new volunteers. It’s given us back the time that we spend doing what we love, which is helping our clients.
From organisations that evaluated their options before choosing Rosterfy.
An outstanding volunteer management platform!
Rosterfy has revolutionised the way we manage our volunteer programme. The system can be fully customized to match our company's branding, making it feel like an integral part of our organisation. Additionally, it can be tailored to meet our specific needs, with everything being automated to streamline processes.
Thanks to Rosterfy, we've reduced our administrative workload from 80% to 40%. This efficiency gain has been a game-changer, enabling us to dedicate more time and resources to our core mission.
Automation that scales: Effortless registration, scheduling, and clear reporting
The automation around registration, scheduling and communications saved us a huge amount of manual admin, and it scaled comfortably across events of very different sizes. The reporting and workforce visibility made it easy to see who was confirmed, checked in and where the gaps were.
A purpose built solution
“We were looking for a purpose-built solution that could help us relieve some of the administrative burden, streamline onboarding, and ultimately enhance the experience for every volunteer. Rosterfy ticked all those boxes—and more.”
Book a short discovery call with our team to learn how Rosterfy can help you better connect with, manage, and inspire your volunteers.
