Starlight Children's Foundation Integration of Seek Volunteer/Rosterfy

Background:

The Starlight Children’s Foundation recently implemented the Seek Volunteer/Rosterfy
integration to streamline volunteer recruitment and onboarding for its Darwin and Brisbane
events. The results have been promising, with measurable improvements in volunteer sourcing,
process efficiency, and candidate quality.

• Previously used SEEK Volunteer for recruitment, but with no automation in place
• Manual Application Process
• Multiple Manual Touchpoints
• Tracking Challenges
• Manual Onboarding
  
  

Challenge:

Streamlining Volunteer Recruitment for Darwin & Brisbane Challenge: Before the integration, volunteer applications were processed manually, with Starlight’s team juggling data entries and follow-ups between platforms. This often resulted in delays, loss of potential candidates, and a heavy administrative burden. Starlight Children's Foundation expressed initial concerns about how volunteers would respond to a more formal application process through the integration.

BEFORE USING THE  ROSTERFY/SEEK VOLUNTEER INTEGRATION 

Solution:

The Seek Volunteer/Rosterfy integration enabled candidates to apply directly through Seek
Volunteer, automatically pushing applications into Rosterfy. This automation simplified the
process while giving Starlight Children's Foundation team centralised access to all volunteer
information.

"At first, I was a bit worried the new process might turn people away. But now I see it actually
helps. The ones who apply are genuinely interested. It’s a great filter."

— Gillian Jordan
Starlight Children's Foundation

AFTER USING THE  ROSTERFY/SEEK VOLUNTEER INTEGRATION 

"We had volunteers register directly from Seek Volunteer to Rosterfy for the Darwin event – and
it just worked. No back and forth, no duplicate entry. It was all there."

— Gillian Jordan
Starlight Children's Foundation

Results:

● Increased Efficiency: Immediate visibility of applications in Rosterfy saved hours of
manual work.
● Higher Quality Leads: The new process attracted more committed volunteers, filtering
out casual applicants.
● Improved Volunteer Experience: Volunteers experienced a smoother and more
professional onboarding journey.

“The integration between Seek Volunteer and Rosterfy has been a game-changer for our
events. We’re not only saving time, but we’re also getting better quality applicants. The process
feels seamless, and it’s made managing volunteer recruitment much easier.”

— Gillian Jordan,
Starlight Children's Foundation 

Key Takeaways:

Volunteers now expect the same:

• Quick, easy sign-ups
• Fewer steps, less friction
• Timely communication and updates
• Clear recognition of their time and effort

To attract and retain volunteers, organisations must deliver an engaging and seamless digital experience.

Keen to learn more? Book a Demo