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The future of sports event volunteer programs: How an engaged community elevates the
guest and athlete experience

A guide to transforming your sports event program told through the real world stories of some of the most engaged programs in North America and beyond.

The Future of Sports Event Volunteer Programs (NA white paper)

A guide on how volunteer communities are impacting sport in North America

Key topics covered:

The modern volunteer
Understand the expectations of the modern-day volunteer

Real world stories
Discover how some of the best programs operate

Lessons from other events
Actionable advice from around the major events scene

Reduce attrition
A shift towards community building instead of recruitment

Measuring ROI
What can you hope to get in return for investing in your volunteers

In partnership with:

Included in the guide

This guide provides volunteer coordinators and heads of events with actionable strategies for transitioning sports event volunteer management from manual, spreadsheet-heavy administration to a scalable, digital-first operation.

You will learn how modernizing to a self-service platform eliminates administrative burdens—reducing manual labor by up to 75%—and resolves critical operational pain points such as attendance uncertainties, volunteer turnover, and complex compliance tracking for background checks and certifications. Through real-world case studies from organizations like the Golf Association of Philadelphia, MUDGIRL, Formula E, and the Special Olympics World Games, you will gain insights into managing high-volume recruitment surges, implementing group and family volunteering, navigating international data residency requirements, and leveraging post-event data to boost retention.

Additionally, the guide outlines how to directly connect volunteer engagement with an elevated athlete and guest experience while building a compelling, ROI-driven business case for leadership and board members.

GAP_Volunteering
CUSTOMER STORIES

Measurable change across a range of industries

End Overdose
Nonprofits & Charities

Scaling impact: How End Overdose increased its volunteer base by 150% and cut admin time in half

150 %
Volunteer base growth
50 %
Less admin
Special Olympics Volunteers
Major Events & Venues

Special Olympics World Games: Ensuring a world class volunteer experience

56 K
volunteer registrations
1 M+
emails sent through Rosterfy
Nonprofits & Charities

Orange Sky: Delivering a consistent and streamlined volunteer experience globally

Rosterfy has merged quite a few different systems that we had into one consolidated place... our communications, our training, our rostering all come into the one location for volunteers so they don't have to jump between different systems or get confused.
Nonprofits & Charities

Meals on Wheels Queensland: Saving time and delivering a better place to volunteer

Rosterfy has been tremendous for services. I’ve found it incredibly easy, and it has made my life a lot easier. It’s helped by reducing the amount of time to onboard new volunteers. It’s given us back the time that we spend doing what we love, which is helping our clients.
Major Events & Venues

Tampa Bay Super Bowl LV: Advanced scheduling for 8,000 volunteers

“If I didn’t have this tool [Rosterfy], I don’t know how I would have been able to manage all the pieces.”
Nonprofits & Charities

British Heart Foundation: £200,000 in savings per year

£ 200 ,000
in savings each year
125 %
increase in the number of volunteers on multiple roles
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Ready to scale your impact, not your admin?

Book a short discovery call with our team to learn how Rosterfy can help you better connect with, manage, and inspire your volunteers.

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