Rosterfy and VolunteerHub are both volunteer management platforms, but they are designed for different levels of scale and complexity.
While VolunteerHub provides a solid starting point for organisations beginning their digital volunteer management journey, Rosterfy goes further, empowering leading organisations to save time, strengthen engagement and scale their programs through powerful automation and intelligent AI.
Used by more than 5 million volunteers and staff worldwide, Rosterfy enables organizations with volunteers at their core to scale with confidence and amplify their impact.
An honest look at how the platforms compare across the areas that matter most to growing volunteer programmes.
Manual spreadsheets and endless admin.
No single source of truth with multiple disconnected systems.
Out dated user experience and design.
Volunteers failing to complete their onboarding - not engaging or straightforward.
Limited visibility of your volunteers contributions.
Recruitment - Basic digital sign-up sheets.
Integrations - Integrates with many leading CRMs.
Reporting - Track volunteer hours.
Volunteer App - Mobile Responsive rather than dedicated Volunteer App.
Onboarding - Manual application review process.
Automations - Simple email-based triggers.
Hosted Training - Requires additional software to complement their offering (i.e online training & LMS).
Compliance - Basic tracking and notes.
Branding - Custom branding (colours, logos) across portal, invitations and emails for multiple sub accounts
Multi-Location - Feels flat and makes location segmentation challenging.
API Access - Limited settings that creates challenges for custom builds.
Recruitment - Engaging branded volunteer portals.
Integrations - Over 50+ integrations including leading CRMs and donor platforms.
Reporting - Create impact reports and export data.
VolunteerApp - A dedicated branded mobile app.
Onboarding - Build and automate custom volunteer journeys.
Automations - Marketing leading advanced end-to-end workflow automation.
Hosted Training - Built-in Learning Management Systems (LMS).
Security & Compliance - Local Data Hosting, SSO, SOC2 and ISO2700:01 complaint.
Branding - Outstanding marketing and branding solutions.
Multi-Location - Helps you easily manage volunteers across many locations.
API Access - Open API - built for developers to create custom connections.
Automations are typically limited to specific actions, such as sending a welcome email after registration, rather than comprehensive end-to-end workflows that automate the entire volunteer journey.
Built for enterprise organisations, Rosterfy combines powerful automations and intelligent AI to streamline the entire volunteer lifecycle. From recruitment and onboarding to scheduling, communications, compliance and reporting, Rosterfy reduces manual administration while delivering a smoother, more engaging volunteer experience.
VolunteerHub enables volunteers to sign waivers directly within the platform and supports background check collection through integrations with Sterling Volunteers and PeopleFacts, meaning they are not stored directly on the platform. Ongoing management is manual to ensure credentials remain in date.
Rosterfy automates the collection of credentials based on specific volunteer roles while providing ongoing compliance management beyond initial screening. With automated expiry notifications, volunteers are prompted to renew credentials before they expire, with the ability to restrict access until requirements are updated, ensuring your workforce remains compliant at all times.
Training is supported through third-party integrations, enabling volunteers to complete training through external platforms rather than through built-in learning modules within the volunteer management system.
Training is an integral part of the volunteer journey with Rosterfy, allowing organisations to build and deliver training and inductions directly within the platform. Create engaging learning experiences with PDFs, images and SCORM files, or connect with leading LMS providers.
By linking training to automated workflows, volunteers are prompted to complete required modules at the right time, while administrators gain complete visibility over training progress and compliance requirements from one central platform.
VolunteerHub offers a mobile-friendly experience, allowing volunteers to access opportunities through their browser on a phone or tablet. This provides a functional starting point for organisations moving away from manual processes, however engagement is often reliant on volunteers returning to the platform themselves, with limited real-time interaction.
Rosterfy delivers a true mobile app experience alongside its desktop platform. Designed specifically for on-the-go use, the app enables volunteers to manage their volunteer journey from their phone, viewing opportunities, signing up for shifts, completing training, and receiving real-time push notifications for updates or changes.
With faster access, seamless navigation, and proactive communication, Rosterfy helps organisations reduce no-shows, improve responsiveness, and create a more connected volunteer experience.
From background checking tools to fundraising launchpads, social sharing channels and accessibility extensions, Rosterfy allows you to seamlessly integrate with the tools that you love.
Streamline onboarding without losing the personal touch. With Rosterfy’s automated tools, you can deliver consistent, engaging onboarding that’s personalised to every volunteer’s journey.
Equip your volunteers for success with flexible, user-friendly online training that’s consistent, engaging, and fits seamlessly into their schedule.
Spend less time buried in spreadsheets and manual processes, and more time driving real change. With Rosterfy the scheduling of volunteers is automated, streamlined, and stress-free - so you can focus on what matters most: engaging your volunteers and maximising impact.
Make volunteer recognition effortless. Whether it’s e-badges, certificates, merchandise, ticket discounts or gift vouchers, Rosterfy helps you create a rewarding experience that keeps volunteers engaged.
Gain clear insights into volunteer activity, engagement, and impact. Rosterfy’s reporting tools help you make informed decisions, recognise contributions, and optimise every opportunity to create meaningful experiences.
Choose VolunteerHub if you run a small to mid-sized nonprofit with a centralised, single-site volunteer program, particularly if you already use Blackbaud’s Raiser’s Edge or eTapestry. VolunteerHub suits organisations that prioritise a stable, long-established platform with strong landing-page tools and on-site kiosk check-in over advanced automation or a dedicated mobile app.
Rosterfy is built for organisations looking to scale their volunteer programs with powerful automations, AI-driven tools and end-to-end volunteer management capabilities that reduce administration, strengthen compliance and deliver better volunteer experiences.
Organisations use Rosterfy to automate up to 75% of the end-to-end volunteer journey—including inductions, role-specific onboarding, training, scheduling, and communications—saving significant time by replacing manual processes with intelligent automation.
In 2026, Rosterfy is also introducing Pip, its AI Agent, enabling teams to create events, shifts, and forms through simple prompts, making volunteer management faster, smarter, and more intuitive than ever.
While platforms like VolunteerHub offer basic automations such as welcome emails and post-event thank-you messages, Rosterfy goes further by supporting complex, multi-step workflows and integrating seamlessly with over 50 best-in-class tools. This makes Rosterfy the stronger choice for organisations seeking scalable automation that can adapt to growing operational complexity.
Rosterfy customers on average reduce their manual workload by 50% thanks to Rosterfy’s comprehensive end to end automations.
World Scouting now automate 85% of their volunteer management, resulting in an 800% increase in efficiency, while British Heart Foundation (BHF) is seeing over £200,000 in cost savings each year thanks to Rosterfy’s automations.
By automating the end to end volunteer journey with automations and integrating with over 50 tools, teams save time and money, achieve higher productivity, and are able to deliver a more engaging experience for their volunteers.
Yes! Rosterfy offers extensive customisation to align seamlessly with your brand. From logos and colours to email banners, branded invites, and white-labelled options within the volunteer app, every touchpoint can be tailored to reflect your identity.
For organisations operating across multiple departments or events, Rosterfy also supports multiple brand profiles—allowing you to manage distinct brand experiences within a single platform.
Yes — Rosterfy supports migration from VolunteerHub and other volunteer management platforms, with dedicated onboarding resources and expert-led change management services to ensure a smooth and seamless transition.
Rosterfy’s volunteer management specialists guide your organisation through every stage of implementation, helping teams adopt the platform quickly and realise value faster with a confident, well-supported onboarding experience.
Take a look at how World Scouting replaced fragmented systems and manual processes with a centralised solution, streamlining coordination, boosting efficiency, and improving the volunteer experience across the board.
SXSW significantly scaled and streamlined its volunteer recruitment, scheduling, and management using Rosterfy’s automated volunteer management platform, boosting operational efficiency and volunteer satisfaction while rebuilding and growing its volunteer base post-pandemic.
See why Golf Australia and the PGA of Australia selected Rosterfy to centralise and streamline volunteer management across national tournaments, improving efficiency, compliance, and the volunteer experience.
The TCS Sydney Marathon presented by ASICS partnered with Rosterfy to manage and engage thousands of event volunteers efficiently, ensuring a seamless, large-scale event delivery across multiple events.
From organisations that evaluated their options before choosing Rosterfy.
An outstanding volunteer management platform!
Rosterfy has revolutionised the way we manage our volunteer programme. The system can be fully customized to match our company's branding, making it feel like an integral part of our organisation. Additionally, it can be tailored to meet our specific needs, with everything being automated to streamline processes.
Thanks to Rosterfy, we've reduced our administrative workload from 80% to 40%. This efficiency gain has been a game-changer, enabling us to dedicate more time and resources to our core mission.
A purpose built solution
“We were looking for a purpose-built solution that could help us relieve some of the administrative burden, streamline onboarding, and ultimately enhance the experience for every volunteer. Rosterfy ticked all those boxes—and more.”
Book a short discovery call with our team to learn how Rosterfy can help you better connect with, manage, and inspire your volunteers.
