British Heart Foundation: £200,000 in savings per year
£
200
,000
in savings each year
125
%
increase in the number of volunteers on multiple roles
State of UK Volunteer Management Report 2026
92% of organisations now say volunteers are mission-critical to their mission, up from 88% last year, and for the first time in two years, recruitment is getting easier too: 46% call it easy, up from 35%. But the gains aren't shared evenly. The organisations pulling ahead all have one thing in common: connected, integrated systems that join up the volunteer experience end to end. Our second annual report, Connected for Impact, surveys 386 UK volunteer managers to find out what's really driving the divide.
State of UK Volunteer Management 2026
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Key topics covered:
How are volunteer managers feeling in 2026?
92% say volunteers are mission-critical, and 60% report more than three-quarters of their volunteers are actively engaged.
Is recruitment finally getting easier?
46% now call recruitment easy, up sharply from 35% last year, though the data can't point to one single cause.
What actually separates the best volunteer experiences?
Connected, integrated systems are the clearest predictor of a strong volunteer experience, more than strategy or scale alone.
Are UK volunteers still mission-critical in 2026?
Yes, more than ever. 92% of organisations say volunteers are mission-critical to their mission, up from 88% in 2025. The full report breaks this down by organisation size and sector, and shows what’s actually driving the shift.
Why is recruitment getting easier for UK volunteer organisations?
Recruitment eased significantly in 2026: 46% now call it easy, up from 35% in 2025. But no single driver explains why, and the report finds a clear split by volunteer demographic that changes which recruitment channel actually works. Get the full breakdown in the report.
What separates organisations with the best volunteer experiences?
One factor comes up again and again among the organisations delivering the best volunteer experiences: connected, integrated systems. The report shows exactly how big that gap is, and what it takes to close it.
World Scouting
CUSTOMER STORIES
Measurable change across a range of industries
Literacy Pirates: Automating 90% of the volunteer pipeline
90
%
of the volunteer pipeline is automated
80
%
increase in active volunteer base in two years
Bradford City of Culture: Connecting communities through volunteering
1000
events powered by volunteer support
2000
registered through Rosterfy
London Youth Games: Enhancing diversity and volunteering within the community
23
%
increase in the number of unique volunteers
48
%
increase in corporate participation
Golf Australia & PGA of Australia: Reducing admin by 75%
75
%
reduction in admin
82.3
%
annual retention rates
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