British Heart Foundation: £200,000 in savings per year
£
200
,000
in savings each year
125
%
increase in the number of volunteers on multiple roles
State of UK Volunteer Management Report 2026
Our second annual State of UK Volunteer Management report has landed, and this year’s findings are both encouraging and revealing.
State of UK Volunteer Management 2026
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Key topics covered:
How volunteer managers are feeling
92% say volunteers are mission-critical to their organisation
Recruitment and growth
46% now say it’s easy to recruit volunteers, up sharply from 35% last year. Almost half report their volunteer numbers have grown
What separates the best experiences
Connected, integrated systems are the single biggest driver of a great volunteer experience
Included in the report
For the second year running, we surveyed hundreds of volunteer managers across the UK to find out what’s really happening on the ground. This year’s findings are both encouraging and revealing. Recruitment is easing for the first time in two years, volunteer numbers are growing, and volunteer management is gaining visibility as a profession in its own right.
But beneath the optimism sits a clear dividing line. The organisations delivering the best volunteer experiences share one thing in common: connected, integrated systems that let them understand how volunteers interact with the whole organisation. We’ve called this year’s report “Connected for Impact” because the data shows clearly that the organisations getting the most from their volunteers are the most joined-up, in their systems, their strategy and their teams.
The report also explores the size-specific challenges facing volunteer managers today, and what the early adoption of AI really looks like across the sector.
World Scouting
CUSTOMER STORIES
Measurable change across a range of industries
Literacy Pirates: Automating 90% of the volunteer pipeline
90
%
of the volunteer pipeline is automated
80
%
increase in active volunteer base in two years
Bradford City of Culture: Connecting communities through volunteering
1000
events powered by volunteer support
2000
registered through Rosterfy
London Youth Games: Enhancing diversity and volunteering within the community
23
%
increase in the number of unique volunteers
48
%
increase in corporate participation
Golf Australia & PGA of Australia: Reducing admin by 75%
75
%
reduction in admin
82.3
%
annual retention rates
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