NAPCAN: Preventing the causes of child abuse by mobilising a community of volunteers

Introduction

NAPCAN is an Australian-based non-profit organisation whose mission is to prevent child abuse.

They believe the systems in place to protect children aren’t the answer, only through education, delivered and driven by communities can we ensure children and young people remain safe and protected.

NAPCAN have thousands of facilitators (volunteers) across Australia and are able to mobilise them and measure the impact of their program because they use Rosterfy.

The Challenge

NAPCAN manages thousands of volunteers and facilitators. Their database is close to 5,000 community specialists including sexual assault and domestic violence specialists, nurses, teachers, youth workers, police and juvenile justice officers. They all need training, onboarding and visibility of opportunities in their location.

These volunteers are often highly skilled, senior-level professionals with busy schedules and any hour NAPCAN can save them is significant. So information, communication and organisation of opportunities have to be clear and streamlined.

“There’s so much we could be doing, we’re all wearing various hats so any way we can free up capacity we can focus on delivery for these children and influence changes in policy. We want to make our facilitators’ lives easier. They could work in a 300-mile radius so it’s important we could give them visibility of all the opportunities and who might be available.”

The Solution

Rosterfy helps NAPCAN connect people to important, life changing causes and it’s expanding their network of facilitators. These highly skilled professionals are keen to offer their time and it’s Rosterfy that gives them clear visibility of opportunities available to them, reducing the time they spend on admin and improving the effectiveness of the program.

Over the last 15 years, NAPCAN built up an amazing community of people as a prevention movement. Until they had Rosterfy they didn’t have access to the rich data gathered at a grassroots level. It’s this data that helps them measure the impact of their program and they use it to influence policymakers, show the impact and encourage more support.

The Impact

Having Rosterfy has enabled NAPCAN to capture data around the impact of the program itself, the delivery and receipt of the program, the demographics of those involved, the vast array of backgrounds they come from and the positions they hold – Police Offices, Teachers, Domestic Violence workers, Sexual Assault Support Professionals and more.

They have already noticed a shift from a tendency to recruit from the Public Health sector to more Education focused because of Rosterfy they are able to easily capture and use this information.

With the insight they have from Rosterfy they can educate local and national governments on the effectiveness of the programs and the efforts being made for children. It helps tell a story and paint a picture of the vision of what could be done with more support.

“People move frequently, all the amazing people who contribute to our cause move around and without Rosterfy it would be hard to keep up and we certainly don’t want to lose them. This system will allow us to keep them in our system and find new opportunities”.