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VOLUNTEER MANAGEMENT SOFTWARE

How to choose the right volunteer management software

Find a solution that saves time, engages volunteers, and grows with you.

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THE BASICS

What is Volunteer Management Software (VMS)?

As with any product, not all volunteer management software is created equal. A strong VMS will help automate manual tasks across your entire volunteer programme from recruitment and onboarding to scheduling, attendance tracking, and reporting.

Built for today’s volunteer landscape and reduced admin teams, it enables organisations to deliver engaging, positive experiences at scale while freeing up teams to focus on impact rather than logistics.

VOLUNTEER MANAGEMENT REDEFINED

Reasons to consider Volunteer Management Software

Volunteer management software helps volunteer managers streamline their volunteer management by replacing time-consuming manual processes with automation.

Implementing the right volunteer management software offers the following benefits to an organisation:

How a VMS benefits your volunteers

Increased engagement

A branded volunteer portal and dedicated app will help increase engagement and conversion rates for application to active volunteers.

Improved communication

Timely and role relevant communication is easier with automated SMS, emails and in platform and app notifications to keep your volunteers in the know.

Track contributions

Create a single source of truth for volunteers to track their involvement with your organisation and reward them for it!

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How to choose Volunteer Management Software

Build your case for change, choose the right solution, and launch a platform that delivers real impact.

Trusted by hundreds of volunteer programmes, this practical guide includes downloadable worksheets and templates to help you create a clear roadmap to a better volunteer experience.

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DO YOUR RESEARCH

Types of volunteer management software

The types of volunteer management software spans from simple scheduling applications to advanced, highly adaptable systems that seamlessly blend with an organisation’s current technology infrastructure such as Rosterfy.

There is a lot of choice out there for organisations when choosing a platform so it’s important to understand your current needs and where you want to take your volunteer programme to help you narrow down your search.

What to consider when investing in VMS?

Budget

How much are you able to invest in your new volunteer management platform?

Accessibility & Compliance

Are there any specific needs that need to be met such as accessibility controls or meeting compliance standards?

Features

What must this platform allow you to do based on your volunteering roles and usage expectations?

Users - Admins & Volunteers

Who do you expect to use your volunteer programme and how do you plan on rolling the platform out?

Scalability

Can the platform meet your future goals for your volunteer programme with more people and added complexity?

Integrations

Does your organisation utilise any applications that must seamlessly integrate with your new platform such as Salesforce, Microsoft or payment apps?

Implementation & Support

When you need a little help will the new provider be in your corner and provide a fast and helpful solution?

How much should you budget for a volunteer management software solution?

The amount you spend on a volunteer management software programme should be relative to the impact  volunteers have on your organisation.

Incorporating Volunteer Management Software (VMS) is an investment in enhancing the volunteer experience. Whether your organisation aims to boost its fundraising efforts or a City Council aspires to deepen its community engagement, the benefits of this investment, or return on investment (ROI), manifest in various ways.

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CUSTOMER STORIES

Driving impact globally

Selecting the right VMS

Branded Volunteer Portals

Complete control over the branding and content in your volunteer portal and the ability to track volunteers contributions.

Email, SMS & Notifications

Automate follow-up messages to volunteers through SMS, portal and app notifications as well as email.

Advanced Scheduling

Schedule volunteers based on availability and preferences and set waitlists and emergencies to keep you covered.

Data Insights & Reporting

Understand the impact of your volunteer programme with comprehensive reports, dashboards and data insights.

Attendance Tracking

Check volunteers in and out onsite with ease via our kiosk, geo-fencing or QR codes.

Reward & Recognition

Engage and retain your volunteers through the gamification of reward and recognition, certificates and e-badges.

Local Data Hosting

Ensure you meet your specific data handling regulations with localised data hosting.

Workflows & Automations

How much do you want to automate? Remember, not all systems provide end to end automations.

Volunteers expect an App

The modern day volunteer expects a seamless experience from signing up to volunteer with you to the communication they get on their mobile.

Rosterfy helps you provide a world class volunteer experience by instantly syncing your volunteer opportunities to a profile they can access on their Rosterfy mobile app.

Get all the benefits of delivering a modern volunteer experience without needing to develop an app.

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Why more people pick Rosterfy

Deliver a seamless volunteer experience and save countless hours in manual admin with automation that drives efficiency and delivers on impact.

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