Volunteer support
If you’re experiencing issues logging into your account, locating shifts or opportunities, or have any questions about your volunteer portal, please contact the organisation you volunteer with directly.
What is Rosterfy?
Rosterfy is Volunteer Management Software that empowers volunteers to take control of their volunteer experience.
The desktop portal and fully featured mobile app provides a central location to find opportunities, apply for roles, complete onboarding and training, access shift information, and stay connected to the organisation you’re supporting.
How to login to your account
During registration, you will be prompted to set up a username and password, which will create your own Rosterfy volunteer account linked to your organisation’s volunteer programme. You can use these credentials to log in to your volunteer portal at any time.
Make sure to save your organisation’s unique portal log in link!
Your volunteer portal
Once you’ve logged in, you will be welcomed to your volunteer portal. This has been set up by the organisation you are volunteering with, it’s your central account for everything volunteer related.
Navigate your user-friendly dashboard to find:
- Volunteering opportunities
- Your volunteer profile
- Onboarding and training requirements
- Communication, notifications, and emails
- Upcoming roles or shifts
Managing your account
In your volunteer portal you can update your personal details such as email address, phone number, credentials, and documentation to ensure everything is up to date.
Look for ‘My Profile’ in your volunteer portal to update your personal details or general information at any time.
Need help?
If you have a question or need assistance, please contact the organisation you’re volunteering with directly.
Check for a ‘Contact Us’ form in your volunteer portal.
The Rosterfy Volunteer App
Rosterfy’s volunteering app connects people to communities, causes and events they care passionately about. Get notifications in real-time, complete your application through the app, and view your volunteering history.