The Engaged Volunteer Podcast
Bringing together leaders from around the world to learn more about volunteer management
From Volunteer to Head of Staffing at FIFA
Meet Jack Coles - Head of Staffing at FIFA.
A quarter life crisis and the opportunity to volunteer at The Champions League in Wembley saw the beginning of a new and unexpected career path for Jack, which has seen him be involved in some of the biggest workforce programs worldwide. In this podcast,
Jack discusses the highs and lows of workforce management including the importance of engaging your staff and putting human needs first to empower your workforce to help you and your organization succeed. From working on the contractor side, supplying thousands of staff at some of the UK’s biggest music festivals and dealing with the chaotic and often unpredictable nature of events through to his insights working on ground at the FIFA World Cup in Russia, there’s a lot to learn from Jack’s leadership including the importance of remaining calm under pressure and remembering to smile, and enjoy yourself.
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