Building the volunteer management program for the Super Bowl with Lisa Urban

Meet Lisa Urban - Director of the Community Ambassador Program at Tampa Bay Super Bowl LV Host Committee.

Ever wondered how one of the world’s biggest events manages their volunteer management program? Well wonder no more! On this episode of The Engaged Volunteer podcast we are privileged to get an inside, step by step look into what it takes to deliver one of the most celebrated events globally. From the unique nature of Sports Commissions in the US and what the Super Bowl means from a community engagement point of view, through to how to recruit, screen and train over 10,000 volunteers, this podcast is packed full of tips and learnings for best practice volunteer engagement.

As events globally are now forced to implement real changes to ensure that their staff, volunteers and participants feel safe from COVID-19, we also discuss the introduction of online training sessions and the importance of communication when it comes to COVID safe practices.