Be a part of something special
Join our team and help connect countless individuals with meaningful events and causes that truly make a difference in their lives.
Current Available Positions
Dallas: Customer Success Manager
London: Customer Success Manager, Technical Support Manager
Melbourne/Sydney: Chief Growth Officer
Customer Success Manager: Dallas - USA
Location: Dallas, United States
We’re looking for a talented individual to ensure customers reach their desired outcomes through effective onboarding and relationship management. As a byproduct of these two, we are looking for someone who is experienced in providing value to customers and maximizing revenue in their portfolio.
Key Responsibilities:
- Proactively manage a portfolio of customers right through from contract signature to renewal and beyond
- Identify new opportunities: up-sell, cross-sell, additional training and services revenue.
- Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events
- Understand customers’ needs and priorities to optimize the use of their platform
- Identify new opportunities: up-sell, cross-sell, additional training and services revenue
Click here for more.
Interested?
Send your CV to peopleandculture@rosterfy.com
Customer Success Manager: London - UK
Location: London, United Kingdom
We’re looking for a talented individual to ensure customers reach their desired outcomes through effective onboarding and relationship management. As a byproduct of these two, we are looking for someone who is experienced in providing value to customers and maximizing revenue in their portfolio.
The Customer Success Manager acts as a liaison between Rosterfy customers and our internal teams, helping to develop the best platform possible.
Key Responsibilities include
- Proactively manage a portfolio of customers right through from contract signature to renewal and beyond
- Identify new opportunities: up-sell, cross-sell, additional training and services revenue.
- Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events
- Understand customers’ needs and priorities to optimize the use of their platform
- Identify new opportunities: up-sell, cross-sell, additional training and services revenue
Click here for more.
Interested?
Send your CV to peopleandculture@rosterfy.com
Chief Growth Officer (Global)
Location: Melbourne, Australia
The Chief Growth Officer is a key member of the Executive Leadership Team and serves as Rosterfy’s customer focussed executive leader. Working closely with the CEO, the role manages all revenue growth and the marketing function.
Click here for more.
Perks:
- Exciting Opportunity at a fast growing business
- Global Travel
- Work on causes with causes that make a difference
Interested?
Send your CV to hr@rosterfy.com
Client Success Manager
Location: Dallas, US.
We’re looking for a talented individual to ensure customers reach their desired outcomes through effective onboarding and relationship management.
Click here for more.
Interested?
Send your CV to peopleandculture@rosterfy.com
Technical Support Agent
Location: London, United Kingdom
We’re looking for a talented individual to manage and resolve customer support issues, in a professional and efficient manner. The technical support agent acts as a pivotal liaison between the product team and our customers.
Key Responsibilities Include
- Evaluate and prioritise customer support cases
- Communicate and solve customers' problems via phone, email, live chat and face-to-face calls via Google meet
- Act as a consultant and offers solutions for customers' problems
- Track and manage your work record
- Work with all internal groups, including support, sales, engineering, product management, and consulting
Click here for more.
Interested?
Send your CV to peopleandculture@rosterfy.com
Chief Growth Officer
Location: Melbourne, Australia
The CGO will be a key member of the Executive Leadership Team and serves as Rosterfy’s customer-focussed executive leader. Working closely with the CEO, CFO and Board, the role is responsible for overseeing all marketing and revenue generating activities within the company.
- Remuneration: Salary + ST Incentives + ESOP
- Employment Type: Full-time
- Location: Preference for Melbourne (Hybrid working - minimum 3 to 4 days in the office)
- USA based candidates will also be considered. Dallas location is preferred.
- Some travel required to our international operations in EMEA and the US and or Australia
Click here for more.
Interested?
Send your CV to peopleandculture@rosterfy.com
Marketing Manager
Location: Dallas, US.
This role will be an important part of the marketing team providing a link between the sales and marketing teams. You will use Hubspot to design and execute email marketing campaigns that effectively engage with our target audience, which could include prospects and current customers.
Click here for more.
Interested?
Send your CV to peopleandculture@rosterfy.com
Campaign Marketing Manager
Location: London
This role will be an important part of the marketing team providing a link between the sales and marketing teams. You will use Hubspot to design and execute email marketing campaigns that effectively engage with our target audience, which could include prospects and current customers.
Click here for more.
Perks:
- Be empowered to be creative and forward thinking
- Support causes that make a difference to people's lives
- Work for a fast growing business
Interested?
Send your CV to hr@rosterfy.com
Global Offices
Melbourne
121 King Street, Melbourne Australia
Sydney
Level 14-17, 175 Pitt Street, Sydney, NSW 2000
Denver
27, 3000 Lawrence St,
Denver, CO, 80205
United States
London
3 More London Riverside, London SE1 1NL,
United Kingdom
We live and breathe our company values
Rosterfy is a customer centric, solution based company that prides itself on understanding the needs of our customers. We take the time to earn strong relationships built on trust, support and communication driven by our mission to create better connected communities through volunteering.
As a company, we are driven by our values, which underpin both the way we operate.
- BRAVE. We always show up no matter the challenge or situation. The greater the obstacle, the greater the glory in overcoming it.
- INCLUSIVE. One team, one dream. We are better together and always have each others backs. Our communication is inclusive and there are no silo's.
- INNOVATIVE. Our team, our product and our aspirations have no boundaries.
- RELIABLE. We are responsive, accountable and trustworthy to ourselves & our clients. We do the simple things really well.
- RESPECTED. We behave in a way that earns the respect of our teammates, clients, partners and the wider industry. People want to work here.
Perks of the job
Flexibility
We offer flexible work practices including hybrid and remote ways of working to accommodate our global team.
Upskilling Opportunities
We want the best for our employees and offer a range of education and training opportunities.
Incentive Bonuses
We reward our employees for their hard work with incentive bonuses available when KPIs are met.
Equity
Our Associate Stock Option Schemes (ASOP) for our employees mean you have a stake in our success.
Time to Volunteer
We give our employees the chance to benefit from volunteering and offer paid leave to support causes they care about.
International Travel
As a global team we offer great opportunities to connect with our team and customers abroad.
Social Activities
Social time out of the office helps bring everyone together and encourages the feeling of being part of something.
Paid Maternity Leave
We offer maternity leave for our female employees and flexible return to work options to ensure that your family can grow alongside Rosterfy.