Not every volunteer management software can integrate with your existing CRM, but Rosterfy has that covered. You can integrate with many different types of software within our platform, and if for some reason we don’t already have a plugin for the program you use, we can work with you to get that completed. No one wants to start from scratch when you’ve put in the effort to build mission-critical data around a single platform: We’ve created a solution that works with your organisation, not against it.

In every organisation where you need to manage a large group of people — a.k.a. any nonprofit or not-for-profit  — you need policies and procedures in place to guide staff and/or volunteers in the right direction. You don’t want your teams in the field unsure of their next move or what decision to make in certain situations.

Some guidelines to help you get started include: 

• Having a point of contact for certain scenarios.
• Being clear about your expectations.
• Providing places to find answers on their own and getting plenty of feedback.
• Designating a volunteer coordinator and volunteer manager to handle on-site event management for a better impact on volunteers.

Procedures will shift as your organisation scales up and down. Leave room for flexibility to implement process improvements and adopt new technologies to maintain an excellent volunteer experience.

Rosterfy’s training and onboarding process can help you set up the platform with the features you need for your organisation. You should have space to organise your next event, manage new volunteers, volunteer scheduling, volunteer recruitment, volunteer hour tracking, social media and so on. Whatever drives your nonprofit, we have the solution, module or plugin you need to succeed. We’ll assign you a designated customer representative that can answer your questions and find solutions to your toughest questions.

Managing volunteers is a lot like managing hired employees, except for the things that get them motivated. Whereas you could incentivise hired staff with pay raises and bonuses, volunteers are distinctly not working with profit in mind. You’ll need to connect with volunteers on a more personal level. Find exactly what motivates them to show up to a project and do their best to manage them more efficiently. 

Volunteers may not be paid, but they expect to be treated with respect, work in an organised space and receive feedback on their performance. Bonuses can come in the form of reward systems and gifted acknowledgment for someone who consistently shows up and performs at a high level.