Case Study:
London Youth Games
Discover how London Youth Games leverages Rosterfy to streamline volunteer management, enhance diversity, and create inclusive opportunities for hundreds of volunteers each year.
Inclusive and innovative programme
London Youth Games (LYG) is a charity that uses the power of sport and physical activity to create life-changing opportunities for over 180,000 young people across London each year. At the heart of these events is GamesForce, LYG’s volunteering programme.
Before adopting Rosterfy, managing volunteers for multiple events across the season was time-consuming and complex with recruitment, scheduling, and tracking engagement relying on manual processes.
LYG has transformed its volunteer management, creating a more efficient, data-driven, and inclusive volunteer programme powered by Rosterfy.
A game-changing solution for London Youth Games
Inclusive Recruitment
Customisable applications ensure individuals of all backgrounds and ability can apply with ease.
Data Management
Centralised volunteer profiles securely track demographics, details, accessibility needs, and more.
Dynamic Scheduling
Create adaptable rosters that accommodate changing demands and availability.
Communication
Automated emails, SMS, and app notifications keep volunteers connected and informed.
A streamlined, time-saving solution
By automating manual tasks, Rosterfy has freed up valuable time for LYG to focus on meaningful engagement and DEI initiatives. The platform has streamlined recruitment, scheduling, and communication, allowing the team to efficiently manage 900+ volunteers across the 2024 season.
By reducing the administrative burden, LYG can focus on engagement, training, and creating a positive volunteer experience, ensuring every volunteer feels valued and supported.
This has been particularly impactful for large-scale events like LYG Finals Festival, where thousands of young athletes compete across different locations.
Driving DEI with data and reporting
One of Rosterfy’s most valuable features for LYG has been the ability to track and improve volunteer diversity. With real-time reporting, LYG can monitor representation, identify gaps, and take action to ensure volunteer opportunities are accessible to all.
Quarterly reports on disability volunteering help secure funding, while annual reviews provide a clear picture of volunteer engagement and retention.
By leveraging data-driven insights, LYG successfully fosters a more inclusive environment. From the 2023 to 2024 seasons, there was a 14% increase in young leaders with a disability.
A growing community of volunteers
A strong focus on the volunteer experience has significantly expanded and diversified the GamesForce community.
In 2024, LYG achieved a 23% increase in unique volunteers and a 48% increase in corporate volunteer participation - a direct result of its strategic recruitment and retention efforts.
What contributed to this growth?
- Flexible volunteer roles
- Mentoring programmes
- Corporate partnerships
- Digital-first experience
Take a look at what the London Youth Games team had to share about Rosterfy in this video.
Inclusion in action
The impact of LYG’s inclusive volunteer programme is best seen through the experiences of its volunteers.
Julie Ferrett, a wheelchair user and dedicated advocate for inclusion, has been volunteering with LYG for over 30 years. Her commitment was recognised at the 2024 Workforce Celebration Evening, where she received a Special Recognition Award.
Para-events are a key part of LYG's season, and volunteers receive bespoke inclusion training to ensure they create a welcoming and supportive environment for all participants.
Book a discovery call
Speak to one of our team today and see the impact Rosterfy could have on your volunteer programme.
In a short discovery call you'll find better ways to manage your volunteer programme and improve operational visibility.