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Rosterfy Mobile App - Setup & User Guide

Below is a step-by-step guide for enabling the Rosterfy Mobile App for Volunteers.

Have questions about the Rosterfy Mobile App? See the FAQ page

For a list of features available in the Rosterfy App, see the Feature List here.

ADMINISTRATION SETUP

To allow volunteers to access their existing Rosterfy account via the Rosterfy App, an organisation administrator will need to enable the Rosterfy Community Integration.

Step 1. Enable the Rosterfy Community integration within your Rosterfy Administrator Console

  • Go to Settings > Integrations
  • Find Rosterfy Community Integration

  • Click the to enable
  • Agree to the Terms and Conditions
  • Save

Once enabled, please allow up to 1 hour for the app to be available to users.

 

ACCESSING THE APP

Step 2: Download the Rosterfy App

The Rosterfy app is available on iOS and Android devices.

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Minimum operating system requirements:

  • Android version 5 or later
  • iOS version 13.0 or later

Step 3:  Register for a Rosterfy Community account

To access the Rosterfy app, users will first need to create a Rosterfy Community account.
Note - you cannot access the Rosterfy app using your existing Rosterfy credentials (email + password). 

There are several ways you can Register;

- Entering an email address to receive a verification code (If you have registered with Rosterfy previously, you should use the email you used to create this account)

Or use a social login:

- Google

- Facebook

- Apple

The Rosterfy app is password-less, meaning you don't need to remember another password.

Step 4: Share your location and enable notifications

For the best app experience, it is recommended that location sharing is enabled. This will help personalise the experience for app users. Similarly, enabling notifications will enable the user to receive push notifications.

 

Step 5: Select an account

If a user has previously registered with the email addressed used to create a Rosterfy Community account, the system will find and present any accounts linked to that email address.

The user can then select an account to login to.

The user will then be taken to the portal dashboard of the account selected.

Note - app users will see and have access to Rosterfy Community - this is a seperate area of the app where users can access a marketplace of volunteering opportunities from various organisations. This is currently a work-in-progress and will be available from mid 2024. 

For a list of features available in the Rosterfy App, see the Feature List here.