Download media files


Once a media file has been uploaded either as a profile picture or a customer document/image upload attribute. These can be downloaded using the relevant entity report in the report section.

Entity Report type
Event Shift User All Users, All Event Shift User

Event User

All Users, All Event User
Role Offer User All Users, All Role Offer User
User All Users

You will need to check the "With media files" and once the report has been generated a .zip will be available to download containing both the fields within the report and the media files that have been uploaded.


For more information on selecting the correct report view the Reports Overview or contact