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      Kiosk Mode for Check-ins

      Save valuable human resources and speed up your check-in process using Kiosk Mode at your next event.

      IN THIS ARTICLE: 

       

      Overview

      Rosterfy's Kiosk Mode enables seamless check-in and check-out for users at your events, eliminating the need for manual intervention from admins or leaders.

      By using their unique QR code, users can easily scan it with the device configured for Kiosk Mode, allowing them to check themselves in or out automatically.

      Note: Kiosk Mode cannot be used in conjunction with check-in or check-out forms. If you plan to utilise these forms for your events, please use an alternate check-in method.

      For security reasons, users with admin permissions cannot use kiosk mode for check-in or check-out.

       

      Enabling Kiosk Mode

      To utilise Kiosk Mode, you must first enable several specific settings.

      Please follow the instructions outlined below:

      1. In the Admin Console, navigate to Settings > Organization Settings.
      2. Select the Events tab, ensure Enable Event Kiosk Mode is set to Yes.
      3. Also need to set the duration for the two fields below, within the Events tab. 
        Allow Check-in by team leader this long before shift starts
        Allow Check-out by team leader this long before shift ends
        These fields need to be setup in relation to the timings between the shifts of the event, to ensure kiosk mode functions correctly for users that may be on multiple shifts.
      4. On the Portal tab, select a unique attribute for the Portal QR Code Attribute.
      5. You also have the option to display an attribute beneath the QR code on the portal, if you wish to have this, update Displayed Attribute for QR code with your chosen value.

      Note: The duration you set for the settings before check-in/check-out also impacts other forms of check-in. It is not unique to Kiosk Mode.

       

      Setting up your Kiosk Device

      Once you have enabled the required settings for Kiosk Mode, you can setup your kiosk device.

      Note: The device you use will require camera access enabled to allow QR codes to be scanned.

      Follow the below instructions to be ready for your next event:

      1. Login to your kiosk device with an account that is setup as a Team Leader for the event.
      2. Navigate to the Event you want to check users in and out of.
      3. Select Check in Kiosk Mode on the Event page.

      4. A pop-up will appear asking you to confirm you wish to enter Kiosk Mode. To exit out of kiosk mode, you will need to logout of Rosterfy.


        The device can operate autonomously, enabling users to check themselves in for their shifts without the need for staff oversight.

        When a QR code is scanned the check-in details will be displayed on the screen, the green bar located beneath the check-In details functions as a countdown timer, preventing any subsequent check-ins until the timer reaches zero. Additionally, users have the option to re-scan their QR code to facilitate their checkout process.

        Successful Check-in

      Note: The device's auto-lock feature will be disabled while in Kiosk Mode, enabling the camera to continuously scan for QR codes without interruption.

       

      Global Kiosk Mode

      Global Kiosk Mode enables you to configure your device for automatic check-in for any scheduled shift occurring on that day.

      To access global kiosk mode, you will need to enable a few settings first, follow the below settings:

      1. In the Admin Console, navigate to Settings > Organization Settings.
      2. On the Events tab, ensure that the below two settings are both set to Yes.
        Allow Team Leader Check-in any Users
        Allow Global Kiosk Mode

      3. Ensure the profile you will use for the kiosk login has their profile access updated, navigate to Users > Users.
        Locate the profile and select More Actions > View Profile.
        On the Access tab, ensure that the checkbox for Can apply to Shifts as a Leader? is checked.
      4. Add this profile to all events as an Event Leader for the events you want to have available for kiosk mode. Check out the Event Leader article for instructions on how to do this.
      5. Login to your kiosk device with this profile and you will see the option on the left hand menu, Check In. Click this and a pop-up will display, click Check in Kiosk Mode and you will now be in global kiosk mode.
        Any user with a shift for that calendar day, will be able to be checked-in. 

      Note: Global Kiosk Mode is only available for the shifts that the profile has been added to as an Event Leader.

      Also cannot be used in conjunction with check-in or check-out forms. If you plan to utilise these forms for your events, please use an alternate check-in method.

      For security reasons, users with admin permissions cannot use kiosk mode for check-in or check-out. 

       

      Kiosk Mode Portal Content

      To assist your users with using the Kiosk for check-in and check-out, you have the option to add portal content below the scanner. 

      This is useful to add information, such as instructions on using the Kiosk QR code scanner.

      To add portal content to your kiosk, follow the below instructions;

      1. In the Admin Console, navigate to Settings > Portal Content.
      2. Locate Check in Kiosk Mode.
      3. Click More Actions > Create (Or Update if you wish to edit your content).
      4. The content editor will be shown, you will have the option to select the relevant language and checkpoint if required. Then add your content using the WYSIWYG editor. 
        Although you can add videos, we do recommend you limit it to text and images as the kiosk is designed to operate without a mouse or keyboard.
      5. Once you have added your content, click Save.