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Allocating Redeemable Reward Points


There are a number of ways that reward points can be allocated to your users. 

Event/Shift Reward Points

Reward points can be allocated to users for every hour worked or for attending the event. To set up Event based reward points, go to the Event List, Click mceclip1-May-04-2022-08-29-06-16-AM, then 1-May-04-2022-08-42-47-01-AM.

Go to the Reward Points section to add the points that will be assigned per hour upon checking out or upon checking in.

The same process can be followed for adding reward points at the shift level.

Go to the Event List, Click 2-May-04-2022-08-43-04-45-AM to access the Shift List, then 1-May-04-2022-08-42-47-01-AM.



Automations are a great way to allocate reward points based on the completion of other tasks, i.e completing a training module or submitting a post-event feedback. You can even allocate points as a birthday gift! 

Go to Settings > Advanced > Automations > 4-May-04-2022-08-44-43-30-AM

  • Give your automation a name
  • Select the Task that will trigger the allocation of points, i.e Event User - Feedback Completed
  • Add a delay if required
  • Click Save
  • Click mceclip1-May-04-2022-08-45-04-15-AM to add any additional conditions to the automation
  • Click Save5-May-04-2022-08-45-47-00-AM

Scroll down to the Actions section and click 11-3

  • From the action list, select Reward Points - Send
  • Go to the Options tab, add the amount of Reward points to send
  • Click submit



Manual Allocation

Rewards can be manually assigned to users within the User Profile

Head to a user profile and select the Reward Points menu, then click the Transactions button to allocate reward points.