Spark Event Group and Rosterfy power Australia’s biggest summer events

Rosterfy takes a look at how Spark Event Group utilized Rosterfy's volunteer and workforce management solution to power some of Australia's leading events

Spark Event Group are the leading supplier of event workforces, providing motivated and experienced volunteers and paid staff to some of Australia’s biggest events, agencies and brands. Rosterfy was proud to work alongside them this summer to help execute and deliver the workforce management program for two of the biggest sporting events; The Australian Open and The ICC T20 Women's World Cup 2020

With over 500 paid casual staff required each day throughout a two-week period, Rosterfy’s tech solution enabled Spark Event Group to recruit and schedule over 200 shifts daily across a diverse range of roles including customer service, ticketing, ushering and event labour at The Australian Open. 

Geordie Miles, Director of Spark Event Group said, “We have worked with Rosterfy for a few years now and continue to be impressed with its offering. The Australian Open required a huge level of detail and management, with hundreds of shifts each day each with their own specific skills required. Using Rosterfy allowed us to automate onboarding and streamline the process for recruitment, screening, training, scheduling and rostering, and communication enabling us to provide not only a great experience for our client but for our workforce as well.”

Spark Event Group also provided a large contingent of the workforce for the ICC T20 Women’s World Cup scheduling hundreds of staff to help execute customer service roles as well as management of accreditation services.

“It was great to be able to use Rosterfy for the ICC T20 Women’s World Cup with many of our staff familiar and comfortable using the system and its user friendly staff portals. We had one of the highest attendance rates we have ever had for this event and I’m confident that a large part of this can be attributed to the staff experience enhanced through Rosterfy.” Miles continued. 

If you are looking to learn more about how Rosterfy can help you manage your workforce program for paid staff and/or volunteers, get in touch today.

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